We started AV-TEXT in 2012 in Cape Town because we kept seeing the same problems: transcripts
full of errors, captions that looked like machine output, and support teams who had never
touched the files they were sending back.
We wanted something different. A service where the people you email are the people doing the
work. Where your fifth project gets the same care as your first. Where we remember how you
like
things done.
Over time we realized clients didn't just need better transcripts. They needed workflows that
actually fit how they work. So we started helping with that too. Custom transcript
templates,
file delivery that plugs into existing systems, captioning pipelines built around publishing
schedules. We figure it out with you.
We use modern tools to handle the repetitive parts of the job. That frees us up for what
actually
matters: getting it right, formatting it properly, and being people you
can rely on.
All these years later, we still open every project file ourselves. We still remember which clients
need UK spelling, who wants timestamps every 30 seconds, and who's always working against
impossible deadlines. That's the business we wanted to build.
30,000+
projects completed
5
continents served
2012
founded in Cape Town